Our expertise
End-to-end implementation
We build and deploy LLM-enhanced solutions from start to finish. Our hands-on experience covers the entire lifecycle, from selecting the right technology stack and designing the architecture to fine-tuning models and ensuring smooth production deployment. We manage every step so that you can focus on your business goals.
Deep scientific knowledge
Our engineers have scientific publications in NLP. This background gives us a deep understanding of LLMs' underlying mechanisms, strengths, and limitations. We know when an LLM is the right choice and when a more straightforward method would be more efficient, e.g., in applications like real-time customer service bots and text-based intent recognition.
Strategic model selection
Choosing the right model is vital for project success. We help you select the optimal model for your task, carefully considering cost, performance, and business requirements. For instance, in real-time bot development, we prioritize speed by selecting the most efficient tools over complex frameworks.
From model to ML product
An ML model is just one part of a solution. We build a complete, production-ready ML product, planned from day one. It includes all necessary elements, from real-time monitoring and retraining mechanisms to robust deployment infrastructure, ensuring a scalable and maintainable solution for your business.
Dedicated AI workshops
Machine learning isn't a plug-and-play solution. That's why we start every project with a dedicated workshop. This critical phase lets us confront your idea with real data, define the problem, and establish clear success metrics. The result is a solid roadmap and a verified project scope before you commit to the full development.
Focused on business value
We don't build LLM solutions for the sake of technology. Our focus is on your business goals, delivering applications that solve real-world problems. For example, we create sales AI agents that match the perfect product or customer service chatbots that recognize user intent and extract key information.
How we deliver results

FinTech
Machine Learning workshop for a FinTech company
How we conducted a structured workshop which enabled a data-driven investment decision, reduced risks, and provided a clear roadmap for our Client.

COTA Healthcare
Reliable and scalable high-load platform for COTA Healthcare
Check out how we improved the platform's performance, implemented critical features, and optimized its infrastructure.

LPP S.A.
Real-Time insights into customers online behaviour
Read how we helped one of the biggest retailers in Poland keep up with their customers.
Why SoftwareMill?
Proven AI expertise
We deliver reliable solutions using technologies that fit your business. Our team, with substantial experience in remote collaboration, supports your IT systems and development process end-to-end, ensuring robust and efficient AI implementations. This includes building custom agentic frameworks that outperform standard solutions like LangChain or Crew AI.
Focused on business outcomes
We go beyond coding; we help you make smart tech decisions that support your business now and in the future. We aim to build lasting partnerships based on trust and create solutions that deliver tangible business value.
Lean and efficient
We keep things simple. No red tape, no delays. You'll get fast decisions and clear communication, with a constant focus on your goals. We involve you directly in the process, so you can see progress and refine the solution with us at every step.
How we work
We start with a workshop to assess your current setup and identify key challenges. Then, we create a clear action plan that is ready for implementation and aligned with your budget and timeline.
Cloud Architect, faire.ai
"SoftwareMill worked with us to quickly bring up infrastructure in our very early stage for multiple environments on multiple AWS accounts based on Kubernetes. After several years we ended up in a disaster and accidentally lost several Kubernetes namespaces. It was a pleasure to be able to restore the namespace in literally a couple of minutes!"
VP of Engineering, Firstbird
"Thanks to the SoftwareMill team, the company was able to improve their technical foundation, making maintenance a much easier process moving forward. As a result, they are able to meet their customer's functionality requirements."
Head of Engineering, Uncapped
"The team members have deep expertise in multiple areas so they really contributed to the overall shape of the product."
Paidy
"In a show of flexibility, SoftwareMill was able to adapt to the management style of their clients. Their contribution to the software development aided the productivity of other teams. They are a highly knowledgeable and communicative group."
Health analytics company
"SoftwareMill consistently provides communicative, skilled resources who are able to work within the business' tech stack and produce high-quality products, which has been advantageous."
Want to know first-hand how we deliver? Let us know and we will connect you with our clients!